TERMS & CONDITIONS

NM ATODU PREVENTION WORKFORCE TRAINING SYSTEM

Cancellation, No Show Fees, and Incompletions

• A minimum 5-business day notification is required for cancellations and substitutions. In emergency situations in which you are not able to cancel 5 business days before the training, please send an email to support@nmpreventionworkforce.org.
• OSAP Core Team members who do not give notice 5 business days prior to the start date of the training will receive an invoice for the late-cancellation fee equal to the cost of the training.
• Non-OSAP Core Team participants who do not cancel 5 business days prior to the start of the training will be charged a late cancellation fee equal to the full cost of the training. If someone has already paid for the training, they will not be refunded; the payment is kept as the late-cancellation fee. Registrations cancelled 5 business days prior to the training will be refunded within 30 days.
• If you have an outstanding balance with the training system, you will not receive Certificates of Completion until the balance is paid. If you carry a balance over 90 days, you will not be able to register and attend other trainings until the balance is paid.
• For online trainings, participants who do not log in and complete the pre-test by the 3rd day of training will be dropped from the training and will be considered a “no show,” resulting in being charged a no-show fee equal to the cost of the training.
• Any Core Team member who receives an "incomplete" for two trainings (live, online, self-paced, or hybrid) will need to pay full price if they register for another training. Only after paying for, and completing this training, will you be eligible to attend future online trainings at no cost.
• If a participant misses more than 15 minutes of a workshop, no Certificate of Completion or Continuing Education Hours will be awarded. This includes in-person as well as live web-based trainings.
• All requirements of the online training must be completed within the allocated time in order to receive a Certificate of Completion and CEHs. Online trainings are intensive and require dedicated time and attention – please set aside the time expected to complete the training, as indicated in the training description.

If you are a no-show/late cancellation or do not complete a training and receive an invoice, please send payment to:

Kamama Consulting
PO Box 371
Placitas NM 87043

For complete policy information, visit: https://nmpreventionworkforce.org/policies